A couple of years ago, my internet went out for a month and I never really found out why that happened. The lack of progress in resolving the issue I saw during this period led me to switch providers.
But while it was frustrating at the time, it would put me in a legitimate crisis if such a thing happened now. After all, what used to be just a source of entertainment for me is now essential to my livelihood since the pandemic has emerged.
Unfortunately, that has also been true for any children who now rely on virtual learning and that crisis scenario I described is simply the reality for hundreds of thousands of them.
For that reason, internet providers in the U.K. are stepping in to fill the new and difficult gap that is making life so much harder for them.